Delivery
Orders are processed as quickly as possible and are usually with you within 3 to 4 working days. For some orders that are seasonal, such as meat or fleece, we will email you with an expected delivery date.
We only use paper packaging. Please recycle, reuse or compost.
UK delivery charge is £4.00 or free for orders over £30. I’m sorry that if you’re buying a small single item, £4.00 seems expensive. It’s the cost and time spent wrapping, driving to and from the post office and the postage fee. It’s more economical if you can order a few items at a time. These will usually be sent Royal Mail Second Class. For very bulky or heavy orders we may split your order into two boxes or send via DHL courier.
For International orders, the standard charge is £20.00, Europe is £10.00.
If you live locally , you can collect your order from our farm. Click for Collect from Farm at the checkout to avoid paying a delivery charge and just let us know when you’d like to stop by and collect.
Sarah processes the orders. She works Monday, Wednesday and Friday. If you have a query or wish to phone an order through, these are the best days to call. You can email info@thesoapdairy.com, or the landline is 01229 885663. Please note, this is also our home phone number!